Privacy Policy

Effective date: 10 June 2026

This Privacy Policy explains how CoGreen Health & Wellness (“CoGreen,” “we,” “us,” or “our”), operator of the Regiment tea brand and this online store, collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our website, you consent to the practices described here.

Information we collect

We collect the following categories of information:

•      Contact and order details: name, billing and shipping address, email address, and phone number you provide when placing an order or contacting us.

•      Payment information: payments are processed by our secure third-party payment partners (including the Shopify Payments and UPI/card gateways). We do not store your full card or UPI credentials on our servers.

•      Order history: records of products purchased, returns, and communications with our team.

•      Technical and usage data: IP address, device and browser type, and pages viewed, collected automatically through cookies and similar technologies to operate and improve the store.

How we use your information

We use your information to:

•      Process, fulfil, and deliver your orders, and send order and dispatch confirmations.

•      Provide customer support and respond to your enquiries.

•      Process replacements, store credit, and cancellations where applicable.

•      Send you updates about new SKUs, early access, and brand communications — only where you have opted in, and with the option to unsubscribe at any time.

•      Detect and prevent fraud, and comply with our legal and tax obligations.

Sharing your information

We do not sell your personal data. We share it only with service providers who help us run the store, namely:

•      Logistics and courier partners, to deliver your order.

•      Payment gateways and our e-commerce platform (Shopify), to process transactions.

•      Government or regulatory authorities, where required by law.

Cookies

Our website uses cookies to keep your cart working, remember preferences, and understand how the store is used. You can disable cookies in your browser settings, though some features may not function correctly as a result.

Data security and retention

We apply reasonable technical and organisational safeguards to protect your data. Payment processing is handled over encrypted, PCI-compliant gateways. We retain personal data only for as long as needed to fulfil orders, meet legal and accounting requirements, and resolve disputes.

Your rights

You may request access to, correction of, or deletion of your personal data, and may withdraw marketing consent at any time, by writing to us at operation@regimenttea.com. We will respond in line with applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023.

Children’s privacy

Our products and store are intended for adults. We do not knowingly collect data from anyone under 18 years of age.

Changes to this policy

We may update this Privacy Policy from time to time. The current version, with its effective date, will always be available on this page.

Contact

Questions about this policy or your data? Email operation@regimenttea.com or call +91 79822 53109.